Table Games Supervisor

The Table Games Supervisor provides friendly, fast, and helpful guest service to all guests and team members, and is responsible for providing guidance and daily supervision to staff in the department.

Requirements

• Provide friendly, fast, and helpful guest service to all guests and team members.
• Responsible for providing guidance and daily supervision to staff in the department.
• Supports and administers operational goals and monitors achievements of performance and profit objectives.
• Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.
• Responsible for supporting compliance to departmental budgets.
• Ensures guest service standards are followed by all team members and addresses issues as they arise.
• Ensures efficient operations table games protection during assigned shift.
• Monitors chips and cash transaction between dealers and guests and ensures that proper payout amounts are paid to guests, in accordance with established procedures.
• Accounts for chips on assigned games. This includes making fills and credits as needed.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Maintains strict confidentiality in all departmental and company matters.