Customer Service Representative

Ideal candidate is seeking long term employment with room for advancement, is committed to excellent customer service while complying with policy and procedure, and has an outstanding personality.

Requirements

• Must possess the ability to work very well with all kinds of people and enjoy heavy customer service tasks
• Previous banking experience and/or customer service experience in related field preferred
• Knowledge of policies and procedures as well as federal guidelines
• Proficient in computer usage, strong knowledge of Microsoft Office
• Able to communicate professionally both verbally and in writing
• Must be able to interact with other offices and departments for accurate resolutions to problems and errors, while continuing to complete job tasks in a timely manner
• Must be flexible and able to work additional hours when crucial to the branch environment
• Critical thinking skills
• Work well under stress and deadlines while managing multiple tasks
• Must demonstrate a business professional image and demeanor at all times
• Attendance and punctuality is an essential function of the job

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan