A career at Banfield means you'll find yourself working in the pet healthcare field alongside industry experts with a chance to make a difference in the lives of pets and the clients we serve through client education and effective communication.
Requirements
- Live and exemplify the Five Principles of Mars, Inc. within self and team.
- Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
- Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
- Provide professional, efficient and exceptional service at all times.
- Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services
- Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
- Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
- Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
- Conduct administrative functions as necessary.
- Other job duties as assigned.
Benefits
- Comprehensive Medical, Dental, and Vision Insurance
- Generous Retirement Plans (401(k) and Roth)
- Paid Time Off and Holidays
- Top-Tier Mental Health and Wellbeing Resources
- Associate Life Insurance (company-paid) & Supplemental Life Insurance
- Company-Paid Short- and Long-Term Disability
- Flexible Spending Accounts (FSA)
- Health Savings Account (HSA)
- Paid Parental Leave
- Continuing Education Allowance (for Eligible Positions)
- Back-Up Child and Elder Care & Family Support Resources
- Fertility and Family Building Support
- Digital Exercise Therapy
- Voluntary Protection Benefits
- Legal Plan
- Identity Protection
- Commuter Benefits
- Three Free Optimum Wellness Plans for Pets
- Exclusive Discounts
