The primary purpose and function of the SJP Participant is to support the veterinary team to ensure quality veterinary care for all Pets, act as the advocate for Pets, educate clients on all aspects of Pet health, and ensure a safe and effective hospital environment.
Requirements
- Act as the extra eyes, ears and hands for the veterinarian to ensure the best quality Pet care and to maximize the veterinarian's productivity.
- Learn to use and maintain hospital equipment including but not limited to scales, CBC machine, microscope, EKG machine, dental equipment and x-ray machine.
- Educate clients about pet preventative care, pet health needs, diagnosis or treatment, and hospital services that will benefit the client.
- Observe and learn how to perform blood draws, lab analysis, and examination and surgical procedure skills.
- Assist incoming clients by completing the required documentation, entering all Pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
- Provide professional, efficient and exceptional service at all times. This includes performing procedures that do not require veterinarian assistance, completing preparatory work for other procedures, ensuring that clients and Pets are comfortable in the hospital, and monitoring hospitalized or surgical Pets.
- Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
- Ensure the safety of Pets, clients and Team Members by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.
- Learns all aspects of hospital organization and function. Will perform duties at all levels within the hospital.
Benefits
- Sick Time
- Optimum Wellness Plan (OWP) for one pet
- Canine Genetic Analysis (CGA) discount
- Royal Canin pet food discount
- PetSmart store discount
