Collections Specialist
BANK FIRSTWisconsin, United States
Posted March 30, 2026
Full Time
About the Company
Bank First is a Wisconsin‑based community bank headquartered in Manitowoc that serves customers across the state through a network of branches and strategic acquisitions. The bank follows a relationship‑based model, providing personalized service and a broad suite of deposit, lending, and wealth‑management products to individuals, families, and local businesses. With more than 300 full‑time employees, Bank First has earned national recognition for profitability, operational efficiency, and employee satisfaction, including the Raymond James Community Bankers Cup and American Banker’s best‑bank rankings. The institution remains committed to organic growth, expanding its footprint and product offerings while maintaining a strong focus on community impact and customer value.
Job Description
The Collections Specialist is responsible for managing delinquent retail accounts, ensuring timely recovery of outstanding balances while maintaining compliance with regulatory requirements and delivering exceptional customer experience.
Requirements
- High school diploma or equivalent
- Associate’s or Bachelor’s degree in Business, Finance, or related field preferred
- 2+ years of experience in collections, banking, or customer service
