Commercial Loan Servicer

The Commercial Loan Servicer plays a vital role in the success of our lending operations. This position is the backbone of accuracy, compliance, and customer support within our commercial loan process.

Requirements

• Ensure accurate and timely entry of all commercial loan documentation into the bank’s core system.
• Provide support to Business Service Representatives regarding loan disbursements and fee collection.
• Perform post-closing tasks, including collateral lien perfection, and file exception tracking.
• Scan, image, and index all executed loan documents accurately.
• Process payments and advances for participated loans.
• Complete daily and monthly balancing of loan general ledger accounts, researching and resolving out-of-balance or outstanding items.
• Prepare and submit monthly reporting to secondary market investors (e.g., USDA, SBA, Farmer Mac).
• Verify new loans and maintenance items entered into the loan system from the previous business day.
• Maintain required paper copies of “wet signature” documents.
• Follow up on outstanding file exceptions and monitor files for pending items such as final title policies, vehicle liens, and insurance documentation.
• Prepare, file, and track UCC continuations.
• Post incoming wire payments accurately and promptly.
• Perform paid-loan processing duties, including payoff transactions, collateral releases, and UCC terminations.
• Add or remove autopay information within the bank’s core system as needed.
• Clear non-post transaction items from the previous day.
• Provide support to Relationship Managers, Business Service Representatives, Commercial Loan Processors and others as needed.
• Adhere to the bank’s Code of Ethics and maintain a high level of confidentiality and professionalism.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan