Market Financial Center Manager - Southeastern Massachusetts Market - Cotuit, MA

Market Financial Center Manager responsible for supporting a cluster of Financial Centers in designated markets. Key responsibilities include managing client traffic, fostering a team environment, and driving operational excellence.

Requirements

• A minimum of three years recent experience building, leading, managing and coaching a team
• Proven customer service skills and the ability to resolve problems independently or escalate as needed to promote customer satisfaction
• Strong financial and business acumen including experience in leading managers and interpreting financial reports to drive profitability
• Proven record of balancing risk and making sound decisions while achieving business goals
• Strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results
• Strong communication skills (including verbal, non-verbal, written and presentation) and active listening skills
• Proficiency in computer skills and professional programs (for example, Microsoft Office)
• Ability to pass pre-employment assessments and compliance requirements
• Availability to work weekends and/or extended hours as required to run the business
• Must be able to travel to any financial center within the defined market

Benefits

• Competitive benefits to support physical, emotional, and financial well-being