Sr. Teller (Ala Moana)- Territorial Savings
Bank of HopeHonolulu, Hawaii, United States
Posted May 14, 2025
38480 - 47000 USD year
Full Time
About the Company
Bank of Hope is a California‑chartered, FDIC‑insured regional bank with $17.07 billion in assets, serving multicultural customers across the continental United States and Hawaii. It offers a full suite of commercial, corporate, and consumer banking services, including SBA, commercial real estate, corporate lending, residential mortgage, treasury management, foreign currency exchange, and international trade finance. The bank’s distinctiveness stems from its focus on multicultural clientele, its expansion through the Territorial Savings division, and its presence in both the U.S. and South Korea via a representative office in Seoul. Bank of Hope cultivates an inclusive, customer‑centric culture that values innovation, community engagement, and equal opportunity.
Job Description
Provide excellent customer service, lead by example, and mentor team members in a fast-paced banking environment. Process transactions accurately, identify opportunities to cross-sell and upsell, and maintain a welcoming environment for customers.
Requirements
- High School Diploma
- Some experience in retail sales and customer service functions
- Excellent written and oral communication skills
- Ability to respond effectively to sensitive inquiries or customer complaints
- Ability to manage multiple tasks, projects, and deadlines simultaneously
- Strong organizational skills
Benefits
- Bonus
- Benefits