Training Consultant

We are seeking a Client Education Consultant to train users at community financial institutions on Abrigo’s Credit & Lending solutions. The role will involve delivering training virtually, in-person, or a combination of both.

Requirements

• Deliver one-on-one and group training (virtual and onsite) to financial institutions on Abrigo’s credit and lending software solutions, with a focus on train-the-trainer education.
• Guide clients through the effective use of our software to meet their unique business processes and lending strategies.
• Act as a trusted advisor and subject-matter expert, demonstrating deep understanding of credit and lending processes.
• Partner with implementation and project management teams to support a smooth and successful client experience.
• Complete all post-training documentation and follow-up to ensure client readiness and satisfaction.
• Provide consultative support throughout the client lifecycle, including product enhancement feedback and strategic insights.
• Develop and continuously improve training materials, knowledge base content, and other educational resources aligned with product updates and client feedback.
• Contribute to internal enablement by training peers and cross-functional teams on product functionality and best practices as needed.
• Continuously improve your product expertise through ongoing learning and active participation in team knowledge sharing.

Benefits

• Market competitive total rewards package
• Competitive salary along with full health benefits with an HSA option
• Flexible PTO and bank holidays
• 401(k) plan and company match