The Senior Payment Operations Analyst is a subject matter expert responsible for leading complex payment processing functions, ensuring operational integrity, and driving efficiencies within the bank's electronic payments environment.
Requirements
- Bachelor’s degree required.
- Minimum of 5 years of experience in payment operations within a banking or financial services environment, including complex domestic, international and FX wire processing.
- Advanced knowledge of payment platforms and systems (e.g., SWIFT, ACH, FedLine, wire transfer systems) and regulatory frameworks such as BSA/AML, OFAC, KYC and broader consumer regulations.
- Proficiency with Microsoft Office, with a focus on Excel; experience with data analysis tools preferred.
- Nacha AAP and/or APRP certification strongly preferred.
- Exceptional attention to detail and proven ability to maintain accuracy when handling high risk operational processes.
- Strong analytical and problem-solving skills, with the ability to independently investigate issues, perform root-cause analysis, and recommend solutions.
- Demonstrated ability to manage multiple priorities across systems and workflows.
- Excellent time management and prioritization skills
- Strong communications skills and the ability to work effectively both independently and within cross-functional teams.
- Ability to identify and mitigate risks, with experience in risk management or compliance a plus.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement