Universal Banker

The Universal Banker position is a multi-functional role with diverse responsibilities within the Retail Branch. The individual will be responsible for opening new accounts, managing customer account maintenance and servicing, conducting teller transactions, and assisting with the management of the branch cash and vault.

Requirements

• Working knowledge of Microsoft Office, Windows-based computer systems, as well as digital and online banking services used in the industry
• Excellent verbal and written skills
• Digital fluency
• Customer service skills or prior quality sales experience
• Strong communications skills including problem solving, task completion and customer focus
• Interpersonal skills are a must, with the ability to deal with difficult situations and customers
• Must be a team player
• Detail oriented with the ability to handle confidential and sensitive information
• Strong sense of integrity and personal ethics
• Cash handling, processing and mathematical skills
• Ability to lift up to 10 pounds occasionally and or a negligible amount of lifting frequently or constantly to move objects
• Willingness to work alternating shifts and Saturdays
• Minimum 1-3 years relevant experience in consumer, business banking or retail services