Collections Counselor II
Banner BankWashington, United States • Spokane, Washington, United States
Posted December 16, 2025
43980 - 51740 USD year
Full Time
About the Company
Banner Bank is a community-focused financial institution with over 130 years of history. Serving Oregon, Washington, California, and Idaho, they offer comprehensive banking solutions including individualized service and competitive products typically found at larger institutions. Emphasizing core values of listening, learning, and helping clients achieve their goals, Banner Bank provides a blend of personalized attention and wide-ranging financial services.
Job Description
As a Collections Counselor II, you will be responsible for all collection and recovery activity related to consumer and small business loans and credit cards.
Requirements
- High School Diploma/G.E.D.
- 2 or more years of experience in collections
- Possess a basic knowledge of consumer and small business loans and credit cards
- Possess general office skills including proficiency in Microsoft Office
- Demonstrate good verbal and written communication skills
- Possess strong sales ability to tactfully resolve delinquent accounts
- Possess excellent organizational skills
- Knowledge of federal and state laws and regulations relating to consumer & small business lending and credit cards
Benefits
- Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
- Paid vacation time, sick time and 11 company paid holidays
- 401k (with up to 4% match)
- Tuition reimbursement