Recepcionista Hotel Occidental Murcia Agalia
Barcelo Hotel GroupMurcia, Region of Murcia, Spain
Posted March 11, 2025
Full Time
About the Company
We are hospitality professionals. This is our passion and our vocation. Providing guests with excellent service is what has always driven us. Our special commitment to service has been passed down through three generations. The Barceló Hotel Group is the hotel division of the Barceló Group, founded in 1931 in Mallorca, Spain, and one of Europe's most important tourism groups. With over 300 hotels and 65,200 rooms in 30 countries, it is currently one of the 30 largest hotel chains in the world in terms of the number of rooms, operating under four brands: Royal Hideaway Hotels & Resorts, Barceló Hotels & Resorts, Occidental Hotels & Resorts and Allegro Hotels. It is also part of Crestline Hotels & Resorts, an independent hotel company with more than 130 establishments in the United States. The Barceló Hotel Group employs more than 40,000 people who share the company's mission: to defend regenerative tourism, the basis of its Barceló ReGen sustainability strategy, thereby maximising its positive impact on the economic, social and environmental development of destinations. We believe that success lies in adapting to the changing market realities and also being two steps ahead of them. This is why, and especially now in this hyper-competitive and constantly changing world, we never settle for the status quo. We are always at the forefront. Our focus is on the future as we evolve, advance and continuously improve. This allows us to build a reputation as innovative hospitality professionals in the eyes of guests and as trend-setting pioneers in the eyes of the industry. We work hard so our success may speak for itself. Bigger and better.
Job Description
Join the Barceló Hotel Group team as a Receptionist at the Occidental Murcia Agalia hotel. As a Receptionist, you will be responsible for organizing all tasks related to the front desk, from check-in and check-out to providing excellent customer service. You will have the opportunity to work in a dynamic and collaborative environment, surrounded by a team of professionals dedicated to providing exceptional service to our guests.
Requirements
- Organizar todas las tareas propias del departamento de Recepción con los clientes hospedados en el Hotel
- Atención al cliente tanto personal como telefónica, durante toda la estancia
- Funciones de conserjería y consigna
- Revisión de reservas
- Auditoría nocturna
- Otras tareas encomendadas por el jefe de recepción
Benefits
- Flexible, collaborative, and responsible work environment
- Geographical mobility and the chance to gain knowledge about various products and services
- Access to the best training programs in the market
- Open training activities through the Barceló Campus e-learning platform
- Exclusive discounts on hotels and travel
- Access to a health insurance policy
- Ongoing discounts with various companies related to leisure and free time
- Special offers with product and service companies
- Exclusive agreements with different training and business schools