Responsable de Experiencia Cliente - Barceló Playa Blanca
Barcelo Hotel GroupSpain
Posted March 25, 2026
Full Time
About the Company
Barceló Group is a family-owned company founded in 1931 with over 90 years of business trajectory.
Job Description
Join our team at Barceló Hotel Group as Responsable de Experiencia Cliente - Barceló Playa Blanca and contribute to ensuring the satisfaction of our visiting guests and the well-being of our entire team.
Requirements
- Conocer el nivel de satisfacción de los clientes del Hotel
- Realizar trabajos propios del área operativa
- Estudiar el equipamiento utilizado en el departamento
- Identificar y atender las posibles quejas o reclamaciones
- Promover las ventas de servicios y productos extras
Benefits
- Geographical mobility
- Career plans available in different areas of the company
- Access to the best training programs in the market
- Barceló Campus e-learning platform
- Barceló Responsible Corporate Responsibility brand
- Exclusive discounts on hotels and travel
- Health insurance policy
- Ongoing discounts with various companies related to leisure and free time
- Special offers with product and service companies
- Exclusive agreements with different training and business schools