Cybersecurity Analyst

We are seeking a Cybersecurity Analyst to support the timely delivery of Barracuda XDR services for our customer base. This includes security alarm analysis, troubleshooting and resolution of security incidents, and customer management.

Requirements

• Excellent verbal and written communication skills
• Experience troubleshooting in a technical environment
• Analytical thinking and problem-solving skills
• Customer service skills, phone and remote support experience
• Ability to work evening, weekend, and holiday shifts
• Must be a quick learner
• Proficiency with ticketing systems
• Working knowledge of Windows, Linux, Mac operating systems
• Experience with basic networking principles
• Experience with incident response and analysis of attack vectors such as: Ransomware, Business Email Compromise, Phishing, Botnet, DDoS, SQL Injection, Supply Chain Attacks, Mobile Threats
• Experience with common SOC tools such as: SIEM, SOAR, Other Log/Packet Analysis applications, EDR, Email Security, Threat Intelligence, Vulnerability Scanner, Sandbox Environments
• Knowledge with cloud computing
• Programming skills preferred

Benefits

• Equity in the form of non-qualifying options
• Internal mobility and opportunities for cross training
• A team where you can voice your opinion, make an impact, and where you and your experience are valued