Operations Analyst II, AMER (Salesforce & Sales Operations)

We're seeking an Operations Analyst II to support our AMER sales operations team in driving operational excellence, designing and implementing processes, and supporting the broader Sales Operations team.

Requirements

• Bachelor’s degree or equivalent and a minimum of 3 years’ experience in a Sales Operations, Renewals Operations, Revenue Operations, or related analytical experience.
• Operational experience in an industry which is confronted with multidimensional customer, channel, or market models; previous experience in a SaaS environment preferred.
• Understanding of sales processes and methodologies, with strong organizational skills with ability to manage multiple projects.
• Ability to work cross-functionally in a fast-paced environment.
• A demonstrated passion for information and business intelligence.
• Excellent analytical skills with strong attention to detail.
• Ability to manage competing priorities in a fast‐moving environment with cross‐functional stakeholders.
• Proficiency with Salesforce.com preferred.
• Advanced MS Excel skills; previous Power Bi and Clari experience is an advantage.
• A passion for operational excellence, continuous improvement, and building scalable processes.
• Excellent written, presentation and verbal communication skills and the ability to influence without authority.

Benefits

• Equity, in the form of non-qualifying options
• High-quality health benefits
• Retirement Plan with employer match
• Career-growth opportunities
• Flexible Time Off and Paid Time Off benefits
• Volunteer opportunities