Operations Associate

Basic Capital is seeking a Senior Operations Associate to own financial analysis, reconciliations, and ticket flow, powering their customer experience. The role involves reconciling large CSVs, running vendor submissions, and maintaining data accuracy. The ideal candidate will create automated processes to delight customers and protect team hygiene.

Requirements

• Own processes end-to-end
• Reconcile data into per-enrollment/per-tax-type outputs
• Work the queue, triage tickets, and write clear emails
• Enforce naming/versioning/foldering