Call Center Representative

Bath Planet of Metro New York is looking for a Call Center Representative to join their team. The representative will be responsible for delivering scripted pitches to homeowners, handling questions and objections, and inputting lead information into the system.

Requirements

• Knowledge of sales and marketing principles and strategies
• Relevant work experience in telemarketing, inside sales, customer service, or promotions
• Proficiency in relevant computer applications
• Excellent verbal communication skills
• Strong note-taking abilities for accurate follow-up
• Effective time management and ability to prioritize tasks
• Consistent follow-up on leads is essential
• Well-spoken with an engaging, upbeat personality that shines through the phone
• Positive, self-motivated attitude with a strong work ethic
• Results-driven mindset – ability to turn conversations into opportunities and influence homeowners on the value of scheduling a visit with our outside sales team

Benefits

• Performance-based biweekly bonuses
• Fun games and incentive rewards
• Growth opportunities as they arise
• Positive, supportive work environment
• 90-day review with potential for role and compensation advancement