Baylor One Stop Representative

The Baylor University One Stop team is seeking a One Stop Representative to join the Enrollment Management team. In this role, you will work with prospective and current students and their families to answer, counsel, and advise on all educational questions related to admissions, financial aid, and payment processes.

Requirements

• Proficient written and verbal communication skills
• Excellent interpersonal skills and the desire to work with people
• Experience in customer service
• Problem-solving and critical thinking skills
• Ability to maintain professionalism under varying circumstances
• Professional telephone etiquette
• Organizational skills and attention to detail
• Ability to handle multiple tasks simultaneously
• Proficiency with personal computers & technology
• Ability to understand and explain complex information and processes
• Experience in handling and communicating sensitive information

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Generous time off
• Tuition remission
• Automatic retirement contributions