Student Worker - Mayborn Museum Summer Spark Guide - BC

The Student Worker - Mayborn Museum Summer Spark Guide - BC position is a part-time job that involves engaging with museum visitors, promoting visitor engagement, and facilitating educational activities. The position requires excellent customer service skills, ability to complete written tasks, and a team mindset. The ideal candidate enjoys interacting with children and adults from all ages and backgrounds, and is flexible and adaptable.

Requirements

• Staff high traffic exhibit areas including Play Waco, Traveling Exhibit, and other museum exhibits.
• Re-set props and maintain cleanliness in Play Waco, Traveling Exhibit, and the Discovery Wing playrooms.
• Staff Traveling Exhibit according to exhibit contract requirements.
• Monitor exhibit functionality and report any issues to facilities and exhibits team.
• Monitor guest behavior and report any issues to team lead and supervisors.
• Greet all visitors and deliver excellent customer service.
• Maintain comprehensive knowledge about museum history and exhibits.
• Answer frequently asked questions about ticket prices and museum events.
• Foster visitor engagement and learning.
• Facilitate educational experiences and hands-on activities for museum visitors created by education staff in the Traveling Exhibit, Play Waco, and throughout the museum in 'Spark Zone' activities.
• Provide visitors with additional information about museum exhibits.
• Facilitate play and imagination for visitors throughout the museum.
• Utilize interactive activities to help visitors make connections and learn about exhibit subject matter.
• Exhibit professionalism in all things including appearance, co-worker interactions, and visitor interactions.
• Attend monthly, after-hours team trainings as necessary.
• Use When I Work app to keep schedule and availability up to date.
• Utilize Microsoft Outlook and Teams to communicate with co-workers and supervisors effectively.
• Follow rules and guidelines set forth in Museum Engagement Student Employee Handbook.

Benefits

• Part-time position with flexible scheduling
• Pay rate of $10.00/hour