Administrative Assistant

The Administrative Assistant assists Case Managers with day-to-day activities and performs various administrative tasks such as data-entry, answering inbound calls, and managing e-mail and fax software. The role also involves tracking specific data and information for pharmaceutical companies, participating in quality activities, and maintaining confidentiality of client and corporate information.

Requirements

• College diploma in administration, or equivalent experience
• Basic understanding of patient support programs and drug reimbursement (asset)
• Call centre or customer service experience (asset)
• Strong computer and software skills: Excel, Word, Outlook, Adobe Acrobat, CRM database entry, telephony, web portals, teleconference scheduling, and web-based meetings
• Proven ability to work independently or in a team environment
• Strong sense of organization and attention to detail
• Self-regulation of time management and the ability to multi-task and adhere to deadlines
• Ability to work in a quiet working environment with proven ability to work autonomously within a remote/virtual team environment
• Established high speed internet access from home office