Quality Specialist
Bayshore HealthCareMarkham, Ontario, Canada
Posted March 12, 2026
Full Time
About the Company
Bayshore HealthCare is a Canadian‑owned, award‑winning provider of home and community health care services, operating more than 100 locations across the country. They deliver a comprehensive suite of services—including home health care, infusion and injection therapy, pharmacy support, clinical trials assistance, therapy and rehabilitation, staffing, and government‑funded care solutions—to over 350,000 clients. With a workforce of over 13,000 employees, Bayshore focuses on personalized care plans that enable clients to maintain dignity, independence, and quality of life within their own homes. Their commitment to creating meaningful moments for clients and staff, combined with a culture of compassion and excellence, sets the Bayshore difference and positions them as a leader in the Canadian health care sector.
Job Description
The Quality Specialist will support the implementation and maintenance of the Quality Management System (QMS), Document Management System (DMS), Learning Management System (LMS), and quality improvement initiatives. The incumbent will also develop policies, procedures, and education materials to support the business.
Requirements
- Participates in the development, implementation and maintenance of Quality Management System and Document Management System
- Reviews and updates policies, SOPs, and work instructions
- Supports management of quality events (deviations)
- Identifies training needs, participates in the development of training materials, and leads training
- Educates internal stakeholders on key quality deliverables and identifies process improvements
- Collaborates with Supply Chain and Logistics teams to ensure compliance with Good Distribution Practices (GDP) and other regulatory requirements
- Monitors and reviews supply chain processes
- Supports vendor qualification and management
- Assists in managing temperature-controlled logistics and monitoring systems
- Participates in investigations related to supply chain deviations, shipping discrepancies, and product returns
- Works with inventory management teams to ensure accurate documentation, traceability, and reconciliation of pharmaceutical products
