Bayview Navigation - Intake Coordinator

Intake Coordinators welcome, register, and admit guests into our facilities. Gather information about our guests and create guest records. Make appointments for guests and make arrangements for future medical treatments.

Requirements

• High School diploma or GED
• At least 1 year of experience working with individuals and families in crisis, experiencing homelessness, substance use, and/or mental health issues.
• Strong organizational and communication skills.
• Ability to read, write, and understand the English language
• Customer service skills a must – will be the face of the program and interact with both guest who have been referred for services and partner agencies
• Ability to engage with guests, BVHP partners and colleagues, an empathetic demeanor in various situations and possess the deescalate conflict whenever possible.
• Ability and desire to work with diverse populations, possess cultural competencies and sensitivities and maintain appropriate boundaries with guests.
• Ability to establish and maintain cooperative workplace relationships, other duties assigned
• Experience providing direct services to homeless populations preferred.
• Valid California Driver’s License (if job functions require).

Benefits

• Health insurance
• Paid time off
• 401k matching
• Paid holidays
• Other benefits