IT Help Desk

This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment.

Requirements

• Troubleshoot and repair technology-based products
• Provide support to client identified VIPs
• Respond to change management requests
• Perform Install/Move/Add or Change (IMAC) activities
• Meet customer service satisfaction levels and operational/customer service metrics

Benefits

• Health
• Dental
• Vision
• 401k