Provider Enrollment (PE) Coordinator
BCforwardAustin, Texas, United States
Posted March 29, 2017
Full Time
About the Company
BCforward is a full-service personnel solutions organization with 14+ years of uninterrupted growth, and over 1400 resources delivering services for multiple industries from both public and private sectors.
Job Description
The Provider Enrollment (PE) Coordinator will provide coverage for internal transfers, interact with providers, respond to phone inquiries, and assign daily PE Coordinator walkthrough and outreach assignments.
Requirements
- Provide coverage for internal transfers to Provider Enrollment (PE) Coordinator Scheduling Line
- Interact professionally with providers and ancillary staff
- Respond to phone inquiries in a prompt, courteous and concise manner
- Transfer callers as needed and/or appropriately route inquiries and concerns
- Meet individual performance standards
- Assign and balance daily PE Coordinator walkthrough and outreach assignments
- Respond to escalations within the specified due dates
- Make recommendations to management to improve efficiency/effectiveness of current processes
- Maintain strict confidentiality of information as dictated by current HIPAA requirements
- Flexibility to work overtime