Software Engineer I, AI

Software Engineer I, AI designs, develops, and maintains AI-enabled applications with an emphasis on integrating large language models into business workflows.

Requirements

• Develops AI-driven applications and integration points
• Researches and evaluates AI technologies for potential implementation
• Designs and maintains documentation for AI systems and processes
• Collaborates with business units to clarify AI solution requirements
• Coordinates technical efforts related to AI systems issues and optimizations
• Builds and maintains a variety of internally developed and third-party integrated systems documentation
• Implement AI features, including large language model integrations, prompts, and retrieval workflows under guidance
• Proactively monitors and supports existing applications and automations
• Integrates AI functionalities into existing systems to enhance user experience for defined use cases and scoped deliverables
• Supports AI Engineering & IT professionals on responsibilities and provides guidance regarding effective resolution of issues with oversight from team leads
• Escalates critical issues to management and implements strategies for timely resolution based on runbooks and established escalation paths
• Coordinates and organizes efforts and follow-up from items stemming out of team meetings for assigned action items
• Provides Level IV support on specific applications as needed
• Participates in code reviews as a reviewer and author; remediates findings to ensure quality and security in AI applications
• Monitors and supports existing AI applications and automations by reviewing alerts/dashboards and performing routine checks
• Other duties as required

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Employee Stock Ownership Plan (ESOP)