Support Services Representative

Support Services Representative providing quality and efficient customer service to all BearCom customers, answering and responding to incoming customer calls, verifying accuracy of packing slips, and troubleshooting customer inquiries and issues.

Requirements

• Must be PC literate and familiar with the Internet
• Ability to interpret policies and procedures
• Good aptitude in solving customer service issues
• Exercises professional telephone procedures and e-mail correspondence skills
• Ability to work as a team player and build rapport with team members

Benefits

• Highly Competitive Compensation
• Medical, Dental, and Vision Insurance
• Company-Paid Life, Short/Long-Term Disability Insurance
• Paid Holidays
• Generous Paid Time Off
• Matching 401k Plan
• Employee Referral Bonus
• Tuition Reimbursement