Service Centre Manager - Speedy Glass

Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, we invest tirelessly on developing our people can realize their full potential.

Requirements

• Leading from the front as the face of the Service Centre, delivering exceptional, care-driven customer experiences every day.
• Driving sales and revenue growth by identifying opportunities and coaching the team in value-based selling.
• Building and nurturing a strong, customer-first culture that extends to both internal and external stakeholders.
• Leading, coaching, and developing a high-performing team with clear goals, accountability, and recognition for success.
• Creating a positive, collaborative environment where people feel empowered, motivated, and supported.
• Managing schedules, resources, and daily operations to consistently achieve service and business objectives.
• Monitoring key performance indicators (KPIs) such as sales, customer satisfaction, productivity, and quality to fuel continuous improvement.
• Ensuring flawless execution of safety, operational, and customer experience standards across all touchpoints.
• Championing local marketing initiatives and community engagement efforts to strengthen brand presence and loyalty.

Benefits

• Comprehensive benefits and pension package
• Life balance and flexible scheduling
• Opportunity to see the results of your work and try new things