Air Communications Specialist (Full Time/Part Time)
Benefis Health SystemGreat Falls, Montana, United States
Posted April 13, 2026
Full Time
About the Company
As a not-for-profit community health system, Benefis is driven to provide the highest level of care. We serve nearly 230,000 residents across a 15-county region that is bigger than Connecticut, Massachusetts, New Hampshire and Vermont combined. Benefis is the largest non-governmental employer in the Great Falls area, with more than 3,000 employees. Benefis Hospitals has more than 530 beds at its two campuses (that includes 146 beds in long-term care and 20 beds at Peace Hospice of Montana) and partners with over 250 area physicians. More than 100 physicians and advanced practice professionals are employed with Benefis Medical Group. Our hospital provides a wide range of programs and services to help you live the best life possible. We’re here to help you “Live well.” Benefis Health System came about when two Christian-based hospitals became one. Our founders' believed in providing good care to all in need, and trusted that this would be accomplished. The Benefis name was derived using Latin root words: "Bene-" meaning good, and "fis-" for faith and trust. It’s these same root words that make up such terms as ‘beneficial’ and ‘confidence’. Benefis has been a trusted provider of care for more than 100 years. And our name speaks to our commitment: good care one can put faith in. Benefis is consistently ranked among America’s top hospitals by the nation’s leading healthcare ratings organizations, including being rated as one of the 150 Great Places to Work in Healthcare!
Job Description
We are seeking an Air Communications Specialist to ensure effective communication between critical access facilities, Benefis Health System providers, and Mercy Flight air medical transport operations. The ideal candidate will have a high school diploma or equivalent, associate degree preferred, and 3-5 years of experience in Public Safety Answering Points or interprofessional experience.
Requirements
- Use various methods of communication to ensure effective communication between critical access facilities, Benefis Health System providers, and Mercy Flight air medical transport operations.
- Assist with completion of FAA required flight plans, involving receiving and sending destinations which may include airports or scene calls (working knowledge of longitude and latitude).
- Obtain patient information regarding medical condition, EMTALA indicators, and medical necessity documentation for air medical transportation.
- Demonstrate the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations.
- Demonstrate the ability to deal with a variety of people, deal with stressful situations, and handle conflict.
Benefits
- State-of-the-art facilities
- Multiple growth opportunities
- Outstanding benefits and compensation
