Customer Experience Specialist (m/w/d)
benuta GmbHBonn, North Rhine-Westphalia, Germany
Posted April 22, 2025
Full Time
About the Company
benuta is a company that inspires millions of people in 17 countries with its rugs and home accessories.
Job Description
Customer Experience Specialist at benuta in Bonn, Germany. Analyze customer feedback, identify optimization potential, and develop measures to improve customer satisfaction and brand perception.
Requirements
- Completed degree in Marketing, Communication, E-Commerce, or Customer Management
- Experience with online review portals, social media, and reporting tools
- Analytical and structured work style with high self-initiative
- Confident communication and customer-oriented expression
- Interdisciplinary collaboration and enjoyment of working in a team
Benefits
- Flexible working hours
- 28 vacation days
- Holidays on Christmas and New Year's Eve
- Home office allowance
- Comprehensive catering offer
- Support and subsidies for mobility
- Good public transportation connections
- Attractive discounts for employees
