Veterans Service Officer

This position provides services to Berks County veterans, their widows, dependents, and orphans. The position is responsible for assisting and coordinating information and programs for veterans.

Requirements

• Counsels and assists veterans and/or their eligible family members to provide information on their entitlement to VA benefits.
• Prepares and submits benefits claims on behalf of veterans and/or their eligible family members to appropriate agencies.
• Maintains and updates veteran information in various software programs and in the veteran’s files.
• Coordinates and disseminates information on County, State, Federal, and private veterans’ programs and benefits.
• Answers the phones, greets, and provides assistance/answers to inquiries and walk-in clients.
• Coordinates County and Federal burial applications.
• Coordinates and maintains schedules of veterans needing transportation and makes arrangements for volunteer drivers.
• Provides administrative assistance to the Director of Veterans Affairs.
• Follows and implements records management and archival guidelines for the department’s documents and publications.
• All other duties as assigned.

Benefits

• Paid vacation days
• Paid sick leave
• Health insurance
• Retirement plan
• Paid holidays