Berkshire Hathaway Homestate Companies is seeking a Loss Control Supervisor to oversee and develop a team in Northern California. The successful candidate will provide oversight of service delivery, including strategy, training, mitigation of costs, and quality control assessment and improvement.
Requirements
- Identifies, develops and implements Loss Control processes and procedures to ensure best-in-class service to customers, brokers and insureds.
- Reviews Underwriting requests for Loss Control and oversee assignment of work to Vendors or employee staff, escalating requests to Vice President of Loss Control (VPLC) as appropriate.
- Conducts surveys and service visits to assigned accounts.
- Investigates complaints from customers, brokers and underwriters.
- Reviews and approves service plans from assigned vendors/employees for technical merit, budget and objectives that conform to Loss Control Operational Guidelines.
- Reviews completed work product and prepares quality reviews and evaluations of assigned employees.
- Prepares action/improvement plans to correct documented performance or technical deficiencies.
- Conducts technical training for assigned staff.
- Provides users training on the Loss Control on-line report system and assists in identification, reporting, and follow-up on system errors and bugs.
- Prepares routine management reports for assigned book of business, territory, and staff per guidelines.
- Completes periodic performance discussions and annual Performance Review process of assigned team.
Benefits
- Work/Life Balance
- Immediate vesting of Retirement Savings + Company Match
- Paid Time Off
- Paid Holidays
- Retirements Savings Match
- Group Health Insurance (Medical, Dental, and Vision)
- Life and AD&D Insurance
- Long Term Disability Insurance
- Hospital Indemnity Insurance
- Accident and Critical Illness Insurance
- Flexible Savings Accounts
- Paid Community Volunteer Day
- Employee Assistance Program
- Tuition Reimbursement Program
- Employee Referral Program
- Diversity, Equity and Inclusion Program
