Customer Service Representative
BEST FRIENDS PET CARE INCSouth Carolina, United States
Posted April 8, 2026
15 - 16
Full Time
About the Company
Best Friends Pet Care Inc., founded in 1995, operates a nationwide network of pet care facilities—including hotels, resorts, day camps, and daycares—across more than 75 locations in 25 states, including a Disney World venue. The company offers comprehensive services such as boarding for dogs, cats, and pocket pets; doggy day camps and daycare; grooming; training; veterinary clinics; and retail pet products, including CBD and specialty pet food. With a focus on safety, comfort, and fun, Best Friends positions itself as a “home away from home” where pets are treated like family. Their integrated hospitality model and commitment to high‑quality, family‑friendly care set them apart in the pet‑care industry.
Job Description
Customer Service Representatives are passionate animal lovers who provide 'wow' service to human and pet guests, and have opportunities for growth in a well-established pet care facility.
Requirements
- Main lobby operations
- Answering and handling calls in a professional manner
- Maintaining cleanliness
- Scheduling
- File maintenance
- Data entry
Benefits
- Health, dental, vision, life insurance, STD/LTD, 401K with company matching
- ESOP - Employee Stock Ownership Plan (100% company paid)
- Paid vacation
- Pet supply and service discounts