Customer Support Specialist (Brazilian Market)
Best Service TeamBrazil
Posted February 17, 2026
Full Time
About the Company
Best Service Team (BST) is a dedicated provider specializing in the intersection of technology and human interaction, operating globally to solve complex challenges within the online gaming industry.
Job Description
Customer Support Specialist role at Best Service Team (BST) for the Brazilian market, providing high-impact B2B service solutions for the digital age, working remotely as a first point of contact for Portuguese-speaking customers via phone, email, and chat.
Requirements
- Fluency in Portuguese and English, both written and spoken.
- Previous experience in customer support or a related field is preferred.
- Strong communication skills, with the ability to convey information clearly and effectively.
- Proficiency in using computer applications and customer service software.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving skills and a customer-first mindset.
- Availability to work flexible hours, including weekends and holidays if needed.
Benefits
- 100% of salary for 14 days of sick leave per year
- 100% paid day off on birthday
- €100 to make your birthday special
- Free online English courses
- Complimentary Book Club sessions (Russian & English)
- Virtual team-building activities
- 20 working days of annual leave