Customer Support Specialist (Italian Market)

We are a remote-first, international team helping world-class brands deliver seamless customer experiences through a blend of cutting-edge expertise and genuine empathy.

Requirements

• Fluency in Italian and English, both written and spoken.
• Previous experience in customer support or a related field is preferred.
• Strong communication skills, with the ability to convey information clearly and effectively.
• Proficiency in using computer applications and customer service software.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong problem-solving skills and a customer-first mindset.
• Availability to work flexible hours, including weekends and holidays if needed.

Benefits

• Fully paid birthday day off with €100
• 100% salary for 14 days of sick leave per year
• Free online English courses
• Book Club sessions (Russian & English)
• Virtual team-building activities
• 20 working days annual leave