Medical Secretary

The Medical Secretary provides administrative and clerical support to ensure efficient operation of the primary care office, maintaining patient information and supporting the clinical team.

Requirements

• Greet patients in person and over the phone in a courteous and professional manner
• Schedule, confirm, and manage patient appointments using electronic health records (EHR) systems
• Register new patients and update existing patient information
• Handle incoming calls, messages, and faxes, ensuring timely communication between patients and providers
• Process insurance information and verify eligibility
• Collect co-pays and process payments
• Maintain organized and confidential patient records
• Prepare and manage correspondence, reports, and medical documents
• Coordinate referrals to specialists and follow up on authorizations
• Support medical staff with administrative tasks as needed
• Maintain a clean and welcoming front desk and waiting area