CRM Specialist

We are looking for an experienced CRM Specialist to take ownership of day-to-day CRM activities across our partner platforms. This role requires strong communication skills, attention to detail, and hands-on experience with CRM tools.

Requirements

• At least 2 years of experience in a CRM, retention, or lifecycle marketing role
• Hands-on experience with CRM platforms (Smartico experience is a strong advantage)
• Strong understanding of player engagement, bonuses, promotions, and segmentation
• Excellent communication and interpersonal skills — comfortable working with people at all levels
• Analytical mindset with the ability to interpret data and draw actionable insights
• Highly organised, detail-oriented, and able to manage multiple priorities

Benefits

• A mid-level role with real ownership and visibility in a growing iGaming platform provider
• Exposure to B2B CRM operations across multiple markets
• Collaborative, supportive team environment
• Hybrid working setup based in Malta
• Clear progression path toward a senior CRM or managerial role