Operations Support Specialist
BetStartersMalta
Posted July 24, 2025
Full Time
About the Company
At BetStarters, we value creativity, initiative, and collaboration. This is your opportunity to grow with a forward-thinking team in the iGaming space, helping us shape the future of the industry.
Job Description
We are looking for a proactive and detail-oriented Operations Support Specialist to join our team and provide high-quality, real-time support to our B2B partners across the iGaming platform.
Requirements
- 1–2 years in an Operations, Support, or Customer Success role (iGaming industry preferred)
- Familiarity with CRM, CMS, ticketing systems (JIRA) and back-office systems
- Experience in troubleshooting technical issues and analyzing transactional data
- Strong communication and problem-solving skills
- Ability to multitask and prioritise in a fast-paced, operational environment
- Fluency in Spanish and/or Portuguese is required
- Basic understanding of online casino/sportsbook operations is a plus
- Curious, eager to learn, and capable of working under pressure in a dynamic support environment
- Comfortable working in a rotating shift schedule, including outside normal business hours
