Customer Support Team Leader
The MultipleMalta
Posted December 12, 2025
Full Time
About the Company
Multiple (https://themultiple.com) is an iGaming service provider that empowers operators to thrive in the industry.
Job Description
We are seeking an experienced Customer Support Team Leader to oversee and support our Customer Support team.
Requirements
- Strong leadership experience or proven leadership potential within customer support or operations
- Solid background in the iGaming industry, including casinos, sportsbook, and responsible gaming procedures
- Understanding of online casino workflows, KPIs, and operational processes
- Prior experience coordinating or supervising a team
- Excellent communication skills with the ability to motivate and guide others
Benefits
- Attractive remuneration package
- Health Insurance
- Wellness benefit
- Optician/Spectacle and Blue Lens Benefit
- Breakfast/lunch all week
- Monthly snacks allowance
- Training support
- Modern office facilities
- Dog friendly workplace
- Exciting Company Events
- Monthly beer Fridays
- Eur1,000 refer a friend bonus