AI Operations Manager (m/f/d)
Better Business BureauUnited States
Posted March 20, 2026
Full Time
About the Company
The Better Business Bureau (BBB), established in 1912, is a mission-driven nonprofit organization with over 90 chapters across the U.S., Canada, and Mexico. The BBB partners with companies committed to business ethics, marketplace excellence, and industry self-regulation. It works with consumers, businesses, and governments to advance trust in the marketplace through consumer protection, business reviews, and dispute resolution services.
Job Description
As our AI Operations Manager, you will build and scale the AI infrastructure that powers every team at betterbusiness.com, owning the systems that qualify leads, automate workflows, and keep internal toolstack cutting-edge.
Requirements
- Several years of experience in Growth, Operations, or a technical role
- Hands-on experience with all major LLMs (OpenAI, Anthropic, Gemini, etc.)
- Strong Prompt Engineering skills
- Proficiency with automation platforms: Zapier, Make
- Experience building with Lovable or similar no-code/AI-native dev tools
- Solid understanding of webhooks and API integrations
Benefits
- 100% Remote company
- High autonomy to choose your tools, design your systems, and build your own roadmap
- Individual development opportunities in AI, automation, and operations
- On top of that: Distributed working budget
- Personal learning & development budget
- Flexible working style
- Preferred hardware of your choice
- Modern toolstack
