Customer Support Associate
BettermentNew York, New York, United States • San Francisco, California, United States • Los Angeles, California, United States • Seattle, Washington, United States • Boston, Massachusetts, United States • Washington, District of Columbia, United States • California, United States
Posted April 24, 2026
42000 - 50000 USD
Full Time
About the Company
Betterment is a leading, technology-driven financial services company that offers investing, savings and retirement solutions.
Job Description
Betterment is seeking a Customer Support Associate to join their team. The role involves delivering exceptional customer service, explaining complex financial concepts, and troubleshooting customer issues. The ideal candidate has strong communication skills, a passion for finance, and experience in customer-facing roles.
Requirements
- Exceptional written communication skills
- Interest in becoming a subject matter expert in finance and personal investing
- Technical savvy and ability to navigate complex systems
- Problem-solving skills and initiative to find answers
- Customer service experience
- Sound judgment, flexibility, and enthusiasm for teamwork
Benefits
- Competitive equity package
- Health, dental, and vision insurance
- Life and AD&D insurance
- STD and LTD benefits
- Flexible paid time off
- Meaningful opportunity for community building
- Dedicated professional development opportunities
