Director, Communications

We are seeking a Director, Communications to join our team in New York City. The role will own the strategic direction for external communications, manage an internal team and two external PR agency partnerships, and serve as a senior communications counselor to leadership. The right person will be a sharp strategist and hands-on executor who thrives in a fast-moving, regulated environment and knows how to translate complex financial topics into stories that resonate with consumers, business partners, advisors, and plan sponsors.

Requirements

• 10+ years of experience in communications or public relations either in-house or at an agency, with at least 3 years in a leadership role.
• Deep understanding of the financial services or fintech media landscape, with established journalist relationships.
• Proven track record developing integrated communications strategies spanning media relations, internal comms, crisis management, executive positioning and thought leadership.
• Exceptional written and verbal communication skills; an ability to find the perfect phrase to inspire an audience or position a product.
• Experience managing external agency relationships and balancing in-house vs. outsourced resources.
• Track record supporting C-suite executive communications, spokesperson programs, and media training.
• Experience in a regulated industry (financial services, fintech, or similar) strongly preferred.

Benefits

• Competitive suite of benefits, including: medical, dental, and vision insurance; life and AD&D insurance; STD and LTD benefits, including infertility support and World Professional Association for Transgender Health approved benefits; and generous parental leave.
• Flexible paid time off (and encouragement to use it!)
• Meaningful opportunity for community building through our 7 Employee Resource Groups
• Empowerment to own and lead change and affect the business
• Dedicated professional development opportunities
• Lunch from our in-house chef at our NYC headquarters