IT Support Technician
BettermentNew York, New York, United States
Posted March 6, 2026
82500 - 96500 USD
Full Time
About the Company
Betterment is a technology-driven financial services company that offers investing, savings and retirement solutions for retail investors and investment advisors.
Job Description
Betterment is seeking an IT Support Technician to join their team at their NYC office. The role involves providing second-line support, troubleshooting complex requests, and leading onboarding sessions. The ideal candidate will have strong documentation and communication skills, experience with macOS environments, and proficiency in SaaS platforms such as Okta, Google Workspace, and Office 365.
Requirements
- Strong documentation and communication skills
- Experience with macOS environments
- Proficiency in SaaS platforms such as Okta, Google Workspace, and Office 365
- Troubleshooting skills for hardware, macOS, iOS, and Android devices
- Ability to educate users on resolving basic IT issues independently
Benefits
- Competitive equity package
- Health, dental and vision benefits
- Life and AD&D insurance
- Short-term and long-term disability insurance
- EAP
- Commuter and parking benefits
- FSA/HSA
- 401(k) with employer match
- Flexible PTO policy
