Technical Support Manager
BettersourceAustralia • New Zealand
Posted April 13, 2026
Full Time
About the Company
Bettersource is the leading provider of global staffing and outsourcing solutions to companies in Australia & New Zealand.
Job Description
Manage the end-to-end process of service delivery and operations, provide technical support to customers, and handle escalated trouble tickets.
Requirements
- At least 5 years' experience in the Telco/ISP industry.
- At least 5 years' experience in the LAN, WAN, and networking sector.
- Excellent understanding of VoIP technologies and processes.
- Expert knowledge of IP voice principles and design.
- Expert knowledge of networking principles and design.
Benefits
- Top-of-market salaries
- Independent work from home
- Unparalleled work culture
