IT Support Specialist

This IT Support Specialist role focuses on providing technical support to users of Microsoft's core business applications and operating systems. The position involves on-site support, local travel, server-level troubleshooting, network management, remote access support, and system documentation. Excellent communication and customer service skills are essential.

Requirements

• Advanced understanding of operating systems, business applications, printing systems, and network systems.
• Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
• Diagnosis skills of technical issues.
• Multi-tasking and adapting to changes quickly.
• Understanding of support tools, techniques, and how technology is used to provide services.
• Typing skills and ability to work in a fast-moving environment.
• Reliable transportation to client locations (mandatory).

Benefits

• 401(k)
• 401(k) matching
• Company car
• Employee discounts
• Health insurance
• Paid time off