Manager of Customer Success
Bia Energy SASBogota, Bogota, Capital District, Colombia
Posted November 13, 2025
Full Time
About the Company
Bia Energy SAS is a developer of low CO2 emission methanol and hydrogen projects in the United States. The company focuses on cost-effective technology solutions to drive towards net-zero emissions, making it a key player in sustainable energy development.
Job Description
We are looking for visionary, innovative and change-agent talents who are willing to redefine the boundaries and make a difference in everything we do. As a Customer Success Manager, your mission will be to Lead the strategy and execution of Customer Success, ensuring customer satisfaction, retention, and expansion, maximizing the value delivered by the company.
Requirements
- Professional in Administration, Industrial Engineering, International Business or related fields
- 4+ years in Customer Success, Account Management, or Consulting areas
- CRM platforms (Salesforce, HubSpot, Gainsight)
- Customer Journey Mapping
- Strategic client management methodologies
- Customer KPI analysis
Benefits
- Ownership
- Resilient Mindset
- Actionable Adaptability
- Team Player A
- User-Centric