Director, UX Design

We're looking for a Director, UX Design to define what AI-native UX means at BigPanda, starting as our first design hire and UX leader, setting the craft standards, experience architecture, and design philosophy for a multi-product platform used by enterprise IT teams worldwide.

Requirements

• 8+ years in UX / Product Design with experience leading design for complex B2B SaaS platforms
• Proven track record designing AI-powered or agentic systems and workflows
• Experience owning cross-product design systems and interaction patterns at scale
• Strong portfolio demonstrating systems thinking, interaction design, and measurable product impact
• Ability to influence product strategy and executive decision-making across Product and Engineering
• Comfortable operating as a player-coach in early-stage or small design organizations
• Experience designing for operational or technical users in areas such as ITOps, DevOps, observability, security, or ITSM
• Strong perspective on AI-native design and human–AI collaboration, including familiarity with modern AI-assisted design and research tools

Benefits

• Competitive equity
• Remote-first environment
• Unlimited PTO
• Twelve (12) paid holidays throughout the year
• Comprehensive health benefits
• #PandaParent support
• Financial planning services
• Employee learning & development budget
• Values-based recognition (quarterly and annually)
• Social community & ERG programs
• Dog friendly office
• Lunches provided in office
• Flexible work environment along with a work-from-home stipend to support remote work arrangements
• Values-based culture