We're looking for a Director, UX Design to define what AI-native UX means at BigPanda, starting as our first design hire and UX leader, setting the craft standards, experience architecture, and design philosophy for a multi-product platform used by enterprise IT teams worldwide.
Requirements
- 8+ years in UX / Product Design with experience leading design for complex B2B SaaS platforms
- Proven track record designing AI-powered or agentic systems and workflows
- Experience owning cross-product design systems and interaction patterns at scale
- Strong portfolio demonstrating systems thinking, interaction design, and measurable product impact
- Ability to influence product strategy and executive decision-making across Product and Engineering
- Comfortable operating as a player-coach in early-stage or small design organizations
- Experience designing for operational or technical users in areas such as ITOps, DevOps, observability, security, or ITSM
- Strong perspective on AI-native design and human–AI collaboration, including familiarity with modern AI-assisted design and research tools
Benefits
- Competitive equity
- Remote-first environment
- Unlimited PTO
- Twelve (12) paid holidays throughout the year
- Comprehensive health benefits
- #PandaParent support
- Financial planning services
- Employee learning & development budget
- Values-based recognition (quarterly and annually)
- Social community & ERG programs
- Dog friendly office
- Lunches provided in office
- Flexible work environment along with a work-from-home stipend to support remote work arrangements
- Values-based culture