Lead SRE, DevOps Group

As a SRE Lead at BigPanda, you will play a critical role in ensuring the reliability, scalability, and performance of the platform that powers our customers' operations.

Requirements

• 5+ years of experience as an SRE (or similar role) in a high-scale production environment
• Hands-on ownership across the full stack - infrastructure and application layers
• Business-level reliability experience is a strong advantage
• Experience in designing, building, and operating cloud-native systems on AWS
• Strong coding skills and a software engineering mindset
• Experience with infrastructure-as-code and modern container orchestration platforms
• Practical experience building or integrating AI-driven solutions (e.g., LLMs, agents, or AI-powered operational tooling)
• A true owner - you take responsibility for systems end-to-end and proactively drive improvements without waiting for direction
• A problem solver who practices adaptability and flexibility to business needs

Benefits

• Competitive equity
• Hybrid work schedule
• Company funded health insurance
• 6 weeks fully paid Parental Leave
• Critical Family Medical Leave
• Financial planning services
• Employee learning & development budget
• Values-based recognition (quarterly and annually)
• Social community & ERG programs
• FreeFit gym package
• Work-life harmony