We are looking for a Director Group SSO People to manage and drive the global development of the Shared Services domain People. The ideal candidate will have a deep understanding of end-to-end processes, a proven track record of improving efficiency and service quality, and strong leadership skills.
Requirements
- Degree in business administration and/or MBA, university degree
- Service Delivery & Process Excellence
- Deep understanding of end-to-end processes (HR, Finance, Procurement)
- Proven track record of improving efficiency, cost optimization, and service quality
- Strong knowledge of SLA management, KPIs, and governance
- Operational Leadership
- Ability to run large, multicultural, cross-functional teams
- Workforce planning, scheduling, and workload balancing
- Strong people leadership: coaching, motivating, and performance management
- Customer Orientation
- Mindset of a “business partner” within the enterprise
- Stakeholder management skills: ability to engage, influence, and manage conflicting interests
- Strong communication skills: simplifying complexity, listening to legal entity/group function needs
- Change & Transformation
- Ability to design and drive continuous improvement
- Resilience to manage resistance and ambiguity
- Technology & Digital Fluency
- Familiarity with ERP systems (SAP, etc.)
- Comfort in working with data/analytics for decision-making
- Financial & Commercial Acumen
- Understanding cost-to-serve, benchmarking, and business case building
- Budgeting, forecasting, and resource allocation for the Shared Services
- Personal Attributes
- Strong analytical and problem-solving mindset/skills
- High emotional intelligence for managing teams and stakeholders
- Hands-on, pragmatic, but strategic enough to see the bigger picture
- Strong sense of accountability and ownership
- Willingness to travel
Benefits
- Attractive remuneration and special payments
- 30 vacation days and flexible working hours
- Onboarding and structured training in a collegial and dynamic team
- Pleasant working atmosphere in a modern working environment
- Company pension plan
- Company benefits such as discounted shopping or special conditions in fitness studios
- Possibility to work mobile on a pro rata basis
- Opportunities for further development/internal Bilfinger Academy
- Modern coffee kitchen, free coffee drinks and mineral water
- Participation in team events and sporting events
