QA Consultant

Join a team passionate about making lives better as a QA Consultant. Evaluate and audit conversations/transactions for clients, ensuring quality variance is below threshold. Participate in internal/external training programs and contribute to a collaborative, supportive work environment.

Requirements

• Consistently ensure quality variance is well below threshold and internal quality scores are exemplary
• Meet and exceed daily volume and productivity targets
• Participate in various internal/external training programs to continuously hone required skills and knowledge base
• Abide by all HR policies and processes

Benefits

• Comprehensive Training
• Team-Oriented Culture
• Diversity & Inclusion
• Fun Workplace
• State-of-the-Art Offices
• Rewarding Work
• Growth Opportunities